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Full-time Email Us Jr. Social Media Analyst - Manila, Ph

at Balsam International in Metro Manila
Published at Mar 13, 2017

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Company Description
Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

• Forbes: America’s Best Small Companies (2016)
• Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
• Internet Retailer: Top 500 Retail Websites (2011, 2012, 2013, 2014, 2015)
• San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
• Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success.

Job Description
Balsam International is looking for a Jr. Social Media Analyst (SMA) who will be responsible for contributing towards the social media efforts across multiple e-Commerce brands. He/She must be a hard-working and trustworthy individual with a high level of accuracy, keen attention to detail, high standard of organization, good time management skills, and proactive communication.

What you'll be doing:
• Monitoring and Engagement
o Generating creative and highly shareable digital content for different brand voices across various platforms such as Facebook, Twitter, Pinterest, Google+ and Instagram.
o Creating social media plans and calendars, editing posts from colleagues to ensure consistent direction and optimization of content for social media.
o Curating brand-appropriate topics, trends, news and blog articles to be shared internally or to our social media communities.
o Collaborating across teams to plan and execute organic and paid social media marketing campaigns to grow social following, increase management on social platforms and drive revenue to website.
o Responding to positive feedback and any questions that may be posted on our social media profiles using the brand voice.
o Working with the reputation management and customer service teams to help resolve any customer issues when needed.
• Campaigns
o Helping to brainstorm, create, execute and monitor social media campaigns and paid social media initiatives.
• Analysis and Reporting
o Collecting and analysing data from social media paid platforms and Google Analytics.

What you bring to the table:
• Minimum 1 year in daily management of social media pages.
• Excellent writing skills and experience with social media-friendly headlines and web content writing.
• Familiarity with social media platforms, their use in a business setting and an understanding of content strategy.
• Understands SEO or willingness to learn.
• Ability to understand different brands (10+), learn best practices, etiquette, and “language” of different social media channels.
• Skilled and/or ability to learn different software platforms and CRM systems – HootSuite, Volusion, Salesforce, etc.
• Proficient in Photoshop or online photo editing tools.
• Customer service oriented.
• Initiative and creative thinker.
• Good organization skills and has keen attention to detail.
• Trustworthiness and respect for confidential information.
• Willingness to work outside of business hours, and adopt a flexible work schedule.
• Needs to have fast, reliable internet connection.

STATUS: Full-Time.

How to Apply: Please visit our Manila Careers page at: https://www.smartrecruiters.com/BalsamBrands/110521308-jr-social-media-analyst-manila-ph?oga=true

Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The Jr. Social Media Analyst is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 2 MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.

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Published at Mar 13, 2017
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