Full-time Email Us Spanish Speaking Customer Service Representative

at Matchpoint Hr Solutions, Inc. in Makati City

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Greetings from MatchPoint HR Solutions, Inc.!

We are currently looking for candidates for a Knowledge Process Outsourcing (KPO) company located in Makati City as CUSTOMER SERVICE REPRESENTATIVE - SPANISH SPEAKING.

Enjoy employee benefits on your first day and be DIRECTLY HIRED as a CSR!

Duties and Responsibilities:

- Handling calls from patients and initiate soft collections from patients about the balances.
- Facilitate payments using client's existing software and prepare payment plan arrangements for financially challenged patients and with small balance write-off according to guidelines established.
- Understands medical insurance industry and adhere to quality and information security policies of the company.
- Reviews records as well as eligibility of patients for the insurance and provide corrections on patient's registration.
- Escalate issues that may require intervention from the Team Leader and/or Client.

Qualifications:

+ Well versed in oral and written communication in English and in Spanish.
+ Have taken up any Bachelor's degree.
+ With 1 year work experience in outbound calls and Medical Billing for USA.

If interested and for more details, kindly contact our recruitment consultant at 09175711606 and/or send your most updated CV/resumé at brm.mphrs@gmail.com.


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Published at Oct 11, 2017
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