Full-time Email Us Chat Support Agents - Claims Processing Account In Taguig City

at Alphatel Communications in Metro Manila

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Chat Support Agents - Claims Processing Account in Taguig City
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Alphatel Communications was founded to effectively face the obstacles that key organizations frequently experience while engaging with issues relating to customer service, technical support and sales. As our vision proposes, Alphatel came to exist with the concept of improving customer assistance and taking client relation administration to new heights, in the global market. With unique concepts and technology, our dynamic workforce provides a fully developed combination of Technology, Practice and Teamwork so that our clients are free to focus on the Core Business Activities to ensure constant progress.
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Our clients obtain the best-in-trade support by means of our frequent and continuous effort in utilizing our tenets of quality and innovation, the best people expertise, and self-sustaining process platform and sector knowledge. Alphatel Communications houses extremely skilled individuals and the most up-to-date technology, flawlessly merged to deliver the best call center services and outsourced BPO solutions in the entire Call Centre Industry.
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Responsibilities:
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• Manage escalation from initial line service to next line service and monitoring of support incidents
• Document situation improvement and resolutions
• Be able to prioritize assistance concerns while keeping increased client satisfaction
• Periodic coverage of service activities
• Deliver services and aid to end-users making use of and operating computerized call distribution phone software program, via remote network or over the World wide web;
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Basic Qualifications:
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• Completed 1 Semester in College or Completed a Short Course
• Fluent in English and excellent conversational skills
• Must be willing to work in Taguig, Makati and Muntinlupa City
• Must be willing to work on shifting schedules primarily during Night Shift
• Call-center experience is an advantage but NO EXPERIENCE REQUIRED!!!
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We are also in need of employees for our other vacancies below:
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• Customer Service / Technical Support Representatives for High School Grads without BPO experience
• Hotel/Airline Reservations Specialists for vocational course graduates with/without call center experience
• Nursing Graduates for our International and local healthcare accounts
• Financial Account Executives for business course graduates with experience in the related field
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JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS:
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• Competitive Salary Packages with Monthly Performance Incentives
• Meal and Other Allowance
• HMO and Dental Coverage from Day 1 of Employment
• Continuous Education Assistance and Skill Enhancement through Training & Personal Development Programs
• Exciting and Encouraging Work Environment
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BE PART OF OUR GROWING TEAM NOW AND EXPERIENCE A COMPANY THAT VALUES ITS EMPLOYEES!
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To process your application faster just message us at 0936-056-2632 and follow this format: Full Name / Address / Position / Website (eg. John Smith / Manila / CSR / Pinoyjobs). You can us send also your resume with your updated mobile number at jobs@alphatelcommunications.com.
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If you didn’t receive anything from our team within 24hrs. You may visit our recruitment site at the P1/F Avida Cityflex Towers - 7th Ave corner Lane T, Norh Bonifacio, BGC Taguig City. We are open Monday to Friday, 9AM-2PM.
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Questions? For more inquiries:
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You can directly message our team on messenger here: m.me/AlphatelCommunications for our Facebook Page
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Or simply go to https://www.facebook.com/AlphatelCommunications to find out more job hiring!
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Don't forget to drop by our website as well for updates http://www.aplhatelcommunications.com/


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Published at Nov 03, 2017
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