Full-time Email Us Jr Website Operations Analyst - Manila, Ph

at Balsam International in Metro Manila

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Balsam International is looking for a Jr. Website Operations Analyst who will be responsible in assisting in merchandising our e-Commerce websites by putting up new images and content using a content management system. He/She will help input and maintain product information in a database and will review product photos and reviews submitted by customers, bloggers, and PR partners to determine if they should be featured on site.

He/She will also do quality assurance, making sure that the information on the websites is accurate and that updates are successful. He/She must be enthusiastic about learning new software tools and web applications. He/She must also be excited about making sure everything on site is correct, even down to the small details, in order to support a great customer experience. He/She must be extremely reliable, organized, and hard-working.

What you'll be doing:
• Updating website content (images and text) using a content management system. HTML knowledge is NOT needed.
• Checking website content to ensure that changes to the site are completed successfully and that information is accurate.
• Filling out and maintaining product information in a database.
• Merchandising websites to appeal to customers, including selecting and posting attractive product photos submitted by customers or bloggers and selecting and posting positive reviews submitted by customers.
• Creating coupon codes for use by customers.

What you bring to the table:
• A bachelor’s degree with 2+ years of work experience in a business environment.
• Willingness to learn to use enterprise software tools and web applications to perform tasks and maintain data. Experience using tools such as a Content Management System (CMS) or Customer Relationship Management system (CRM) is a plus.
• Intermediate Excel skills. Should be able to identify and use helpful formulas for standard business tasks involving moving, combining, and manipulating data.
• Detail-oriented with interest in performing quality assurance (QA) to ensure that site changes are made correctly.
• Strong problem-solving and troubleshooting skills.
• Organized, independent worker who maintains a positive attitude.
• Comfortable in working through a task via electronic means (email, chat and task management applications)
• Needs to have a fast, reliable internet connection with a minimum connection speed of 2MBPS (actual not subscribed)
• Must live within Metro Manila, Bulacan, Cavite and Rizal areas only.

Note: An online assessment will also be part of the recruitment process.

Status: Full Time.

How to Apply: You may visit our Balsam Brands' Manila Careers page to submit your application online.

About Balsam Brands: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The Jr. Website Operations Analyst is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 2 MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.

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Published at Nov 10, 2017
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