Full-time Email Us Customer Service Representative 70% Non Voice 30% Voice Account

at Istaff Solutions Inc in Metro Manila

* This job post is already expired.


Responsibilities:
Answer calls and respond to emails
Handle customer inquiries both telephonically and by email
Validate Reservations through web or by calling hotels
Validate transaction and change the ownership to the new buyers name
Manage and resolve customer complaints ? Provide customers with product and service information
Update customer information into system
Identify and escalate priority issues
Follow up customer calls when necessary

Minimum Qualifications

High School graduate or equivalent
At least six (6) months experience in the BPO industry
Can work under pressure and deliver fast results
Willing to work in shifting schedule and in Ortigas Center

Work Day: Full Time
Employment type: Permanent Job
Positions available: 5

You can send your resume to: aramos @ istaff.ph


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Published at Jan 04, 2018
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