Full-time Email Us Jr. Social Media Analyst - Manila, Ph

at Balsam International in Metro Manila

Balsam International is looking for a Jr. Social Media Analyst (SMA) who will be responsible for contributing towards the social media efforts across multiple e-Commerce brands. He/She must be a hard-working and trustworthy individual with a high level of accuracy, keen attention to detail, high standard of organization, good time management skills, and proactive communication.

What you'll be doing:

Monitoring and Engagement
Generating creative and highly shareable digital content for different brand voices across various platforms such as Facebook, Twitter, Pinterest, Google+ and Instagram.
Creating social media plans and calendars, editing posts from colleagues to ensure consistent direction and optimization of content for social media.
Curating brand-appropriate topics, trends, news and blog articles to be shared internally or to our social media communities.
Collaborating across teams to plan and execute organic and paid social media marketing campaigns to grow social following, increase management on social platforms and drive revenue to website.
Responding to positive feedback and any questions that may be posted on our social media profiles using the brand voice.
Working with the reputation management and customer service teams to help resolve any customer issues when needed.
Helping to brainstorm, create, execute and monitor social media campaigns and paid social media initiatives.
Analysis and Reporting
Collecting and analyzing data from social media platforms and Google Analytics.
What you bring to the table:

Minimum 2 years of writing/editing experience for websites, marketing or online content.
Experience in a variety of writing formats (social, long-form, blog posts, etc.)
A passion for writing and editing. You should be able to write and edit social media-friendly headlines and posts for engagement, and informative articles on a variety of subjects.
Excellent command of the English language. A bachelor’s degree in English, Journalism or Communication is a plus.
Familiarity with social media platforms, their use in a business setting and an understanding of content strategy.
Ability to understand different brands (10+), learn best practices, etiquette, and “language” of different social media channels.
Understands SEO or willingness to learn.
Skilled and/or ability to learn different software platforms and CRM systems – Social Studio Radian 6, HootSuite, Volusion, Salesforce, etc.
Proficient in Photoshop or online photo editing tools like Canva.
Familiarity with giveaway and sweepstakes online applications like Gleam, Woobox, etc.
Customer service oriented.
Initiative and creative thinker.
Good organization skills and has keen attention to detail.
Trustworthiness and respect for confidential information.
Willingness to work outside of business hours, and adopt a flexible work schedule.
Comfortable in working through a task via electronic means (email, chat and task management applications)
Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPS (actual not subscribed)

Our must-haves:

Must live within Metro Manila, Bulacan, Cavite and Rizal areas only.
Must be willing to join in-person meetings.
Must have a dedicated, functional laptop that meets the following specifications:


OS: Windows 7 – 64 but or better
Processor: Intel Core i3 or better
RAM/Memory: 4GB or higher
Hard Drive: 500GB or higher
For Mac users:

Processor: 2GHz Intel Core i7
Memory: 8GB 1600 MHz DDR3
Start-up Disk Macintosh HD
Graphics Intel HD Graphics 4000 1536MB
Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
Must have a DSL, Fiber or Broadband connection (not mobile data or broadband stick) with a minimum speed of 2MBPS.
Must have a back-up internet connection of the same speed, if primary connection becomes spotty.
Note: An online assessment will also be part of the recruitment process.

Status: Full Time.

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Published at Jan 09, 2018
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