Full-time Email Us Japanese Customer Associate - P 60, 000-100,000 (negotiable)

at J-k Network Services in Taguig City

Position: Japanese Customer Associate
Location: Taguig City
Industry: BPO Company
Salary: P 60, 000-100,000 (negotiable)
Schedule: Dayshift

Company Profile:
IT and BPO Company that provides services in finance, banking and payroll processing

Requirements:
• Native or non-native Japanese Speaker
• Can speak, read and write Japanese
• JLPT N1, N2 (certificate not required
• With Good English communication skills
• At least Sr. High School graduate or 2 years in college
• Customer Service experience is a big advantage but not a requirement for this position

Resposibilities:
• CSRs will handle Outbound and Inbound Survey Calls for a Tech Support Account
• Resolve customer complaints via phone, email, mail, or social media to reach out to customers and verify account information.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Work with customer service manager to ensure proper customer service is being delivered.

You may send your resume to jkhr.recruit@gmail.com

You may also contact us to the following:
Mobile: 0936 973 4186 / 0936 973 4028
Landline: (02) 932 0963
Skype: jkrecruit / live:jknetworkjobs

APPLY NOW!

You may also refer a friend and get a referral bonus!


Recent jobs at J-k Network Services
Full-time Japanese Finance Specialist (p60,000-p90,000 Dayshift) at J-k Network Services in Taguig City Feb 21, 2018
Full-time Japanese Hr Bilingual Analyst (p 55,000 - P 65,000 Dayshift) at J-k Network Services in Taguig City Feb 21, 2018
Full-time Japanese Finance Specialist P 60, 000-90,000 at J-k Network Services in Taguig City Feb 18, 2018
Full-time Japanese Call Center Supervisor In Pasig City (p 70,000) at J-k Network Services in Pasig Feb 18, 2018
Full-time Japanese Financial Analyst In Taguig (p 70,000-p80,000) at J-k Network Services in Taguig City Feb 18, 2018

« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend
Published at Feb 04, 2018
Viewed: 60 times