Full-time Email Us Japanese Call Center Supervisor | P 70,000

at J-k Network Services in Metro Manila

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Company Profile:

It is an outsourcing company focusing on the client’s management process. They are mainly innovating systems and process that could make each department efficient, providing 2nd degree support to secure human resource and ensuring continuous provision of services of the company.

Position: Japanese Call Center Supervisor
Industry: BPO
Salary: P 70,000
Location: Ortigas, Pasig City
Schedule: Shifting schedule (No fixed day off)


-Will be providing 2nd level of assistance to Japanese clients via calls and chat
-Handle escalation and conduct image data surveillance.
-Providing coaching sessions to agents in order to provide quality customer service
-Conducting performance appraisals


-Filipino fluent in Japanese
-At least Japanese Level 1 or Level 2 (JLPT Certificate is not required)
-Must be good in speaking and writing
-JLPT certificate and English proficiency are not required.
-Bachelor’s Degree holder
-Proficient in Microsoft Excel
-Has experience in supervisory position
-Has BPO experience is an advantage

How to apply?
Email: japanesejobs@jp-network-e.com
Globle: (+ 63) 9369734028
Landline: (02) 9320963
(Skype ID): live:jknetworkjobs
(LINE ID): j-k_jpteam

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Published at Mar 11, 2018
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