Full-time Email Us Account Manager

at Callmax Solutions in Imus

* This job post is already expired.

The successful candidate will meet the requirements below:

Job Description
• Strong knowledge of the nature of the business of the account, its standards and processes
• Ability to work in a fast-paced environment that handles time sensitive and secure transactions
• Must possess strong people management skills
• Previous experience / general understanding of underwriting-related processes, policy processing and analytics
• Excellent project management skills are a must
• Domestic and international Business Process Outsourcing (BPO) experience
• Detail-oriented and able to support a team of client service specialists
• Excellent writing skills are essential
• Strong interpersonal and communication skills including a firm and patient demeanor
• Proficient in MS Office Suite (including Word, Excel, PowerPoint and Visio
• Operating as the lead point of contact for any and all matters specific to your accounts
• Building and maintaining strong, long-lasting customer relationships
• Forecast and track key account metrics
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed

• At least 1-2 years work experience as an Account Manager or relevant role.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Willing to work in Imus, Cavite
• Must be willing to work on graveyard shift
• Full time positions available

Send your updated resume to career@callmaxsolutions.com

HR Contact #:
046-402-7996 (Office Landline number)

Monday to Friday ONLY from 1:00 PM to 5:00 PM

COMPANY ADDRESS: Callmax Solutions
4th-floor DCR Center Bldg., Bayan Luma II, Emilio Aguinaldo Highway, Imus, Cavite, 4103
(same building with BDO Bank - former PCI, in front of PRO-Friends office near Pag-Ibig Fund and Lumina Mall)


To learn more about us, simply visit & like our Facebook Page:

Twitter: @callmax_ph
Instagram: @callmax_ph


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Published at May 16, 2018
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