Full-time Email Us Japanese Help Desk Support In Quezon City

at J-k Network Services in Metro Manila

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This company is a global information technology, consulting and outsourcing company with 170,000+ work service client around the world. It is headquartered in Bangalore, India. They are known for providing innovative delivery of outsourced work to their valued clients and its commitment to sustainability.

Position : Japanese Service Desk
Salary : P 80,000-P 85,000
Location: Quezon City
Schedule: Shifting Schedule

Requirements:
• Filipino - Japanese
• Filipino who can speak, read and write Japanese
• JLPT N1, N2, N3 level
• With Good English communication skills
• At least Sr. High School graduate or 2 years in college
• Customer Service experience is a plus

Responsibilities:
• Handle inbound, and / or outbound, and / or non-voice transactions with Japanese customers
• Ensure customer satisfaction in transactions by providing the best solutions for their complaints and queries.
• Ensure accurate documentation of each transaction
• Escalate transactions to proper parties following proper protocols
• Ensure compliance to all company policies and procedures
• Keep one-self updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured.

How to Apply:
• Please send your updated resume to Ms. Amika through this email japanese.hrcareers@gmail.com
• Contact us:
Globe: (+ 63) 9369734028
Landline: (02) 9320963
(Skype ID): live:jknetworkjobs
(LINE ID): j-k_jpteam
Don’t forget to refer your friends! We give referral bonus for every successful hire.
We also give FREE BILINGUAL CAREER CONSULTATION! Please check the link below:
https://goo.gl/T6P2Tq



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Published at Jul 01, 2018
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