Full-time Email Us Customer Service Representative (combination Of Non-voice & Voice)

at Transec Bpo (Anywhere)

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■ Combination of non-voice and voice work
■ Competitive salary package with great incentives
■ Fixed weekends off
■ Real work-life balance

Provide customer service support via phone and email related to auto insurance claims.

• Be actively involved in the onboarding process of auto claims and coordinate with all parties involved.
• Work hand-in-hand with internal team, insurers and other parties via email or phone.
• Ensure all interactions made with clients, insurers and other affiliates are logged into the system.

• Must have 2 to 3 years work experience in customer service; handling a US account.
• Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
• Good speaking skills in English.
• Background in auto claims, other types of insurance or knowledge in cars are a plus.
• Willing to work night or graveyard shifts.

To apply, please send your resume to careers@transecbpo.com

► Walk-in candidates are welcome from Monday to Friday 10:00 AM to 3:00 PM.

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Published at Jul 02, 2018
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