Full-time Email Us Operations Analyst - Manila, Ph

at Balsam International in Metro Manila

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Balsam International is looking for an Operations Analyst who will successfully manage the operations of a growing eCommerce brand. S/He will act as the point-person within several operational processes and will support the Operations Team with on-going projects. A successful candidate is curious and often finds themselves as the person at the table asking “why?” or “is there a better way?”.

The Operations Analyst will also have the opportunity to collaborate with various departments and work on cross-functional projects. Whether it is communicating inventory or helping the customer success team track down an order, you will partner with multiple functions throughout Balsam Brands.

The Operations Analyst will report to the Operations Manager.

What you’ll be doing:

Become an expert in various operational processes such as supporting customer service needs, ensuring that inventory counts are consistent between internal systems and warehouses, and comparing inventory counts to inbound or outbound shipments
Learn how to analyze supply chain and financial metrics
Partner with remote teams across geographies using a variety of technology
Work with supply chain, customer service, internal cross-functional partners and external vendors
Use technology to facilitate the movement of orders and inventory
Participate in making process improvements and solving operational challenges
What you bring to the table:

Bachelor’s degree, preferably in Business, Supply Chain
Entry level applicants encouraged; retail or eCommerce experience a bonus
Strong written and verbal communication skills
Demonstrated history of teamwork, including a willingness to jump in to help accomplish tasks
Inquisitive mind and analytical approach to solving problems
A sharp eye for the details
Self-starter with a can-do attitude
Proficiency with Microsoft Office, especially Outlook and Excel; ability to learn software programs.
Comfortable working through a task via electronic means (email, chat and task management applications).
Must-haves:

Must live within Metro Manila, Bulacan, Cavite and Rizal areas only.
Must be willing to join occasional in-person meetings.
Must have a dedicated, functional laptop that meets the following specifications
For Windows users:

OS Windows 7 – 64 bit or higher
Processor: Intel Core i3 or better
RAM/Memory: 4GB or higher
Hard Drive: 500GB or higher
For MAC users:

Processor: 2GHz Intel Core i7
Memory: 8GB 1600 MHz DDR3
Start-up Disk Macintosh HD
Graphics Intel HD Graphics 4000 1536MB
Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 5MBPS.
Must have a back-up internet connection of the same speed, if primary connection becomes spotty.
Must have licensed MS Office (PowerPoint, Word, Excel) including Outlook.
Note: An online assessment will also be part of the recruitment process.

Status: Full Time.

Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The Operations Analyst is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for occasional team meetings and trainings. They have a great working environment at home with at least 5MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.




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Published at Jul 30, 2018
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