Full-time Email Us Website Operations Specialist - Manila, Ph

at Balsam International in Metro Manila

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Balsam International is looking for a Website Operations Specialist who will be essential in maintaining and improving our portfolio of e-Commerce websites. He/She will support the site management team in creating and maintaining website content, launching new products and categories, and championing our website operations processes. He/She will collaborate with the e-Commerce and cross-functional teams, both in the Philippines and overseas.

What you’ll be doing:

Maintains website content to ensure information accuracy and engage shopper interests.
Helps launch new products on our websites, which involves merchandising new products, creating or updating product categories, and meeting product launch deadlines.
Executes various website operations processes, including website maintenance requests, and coupon code creation.
Updates visual assets on the websites.
Organizes and maintains data in various systems.
Works with cross-functional teams to implement website changes.
Conducts routine audit and QA to make sure website is working as expected.
Become the expert user of our e-Commerce platform.
What you’ll bring to the table:

Graduate of a 4-year course with a strong academic record.
1+ years of work experience.
Excellent verbal and written communication skills in fluent English.
Organized and with great attention to detail.
Extremely reliable and can follow through with tasks.
Fast learner, ability to work in a fast-paced environment.
Basic Excel skills and familiarity working with data.
Experience using database tools to perform tasks and maintain data is a plus
Basic HTML knowledge is a plus.
Comfortable in working through a task via electronic means (email, chat and task management applications).
Our must-haves:

Must live within Metro Manila only.
Must be willing to join occasional in-person meetings.
Must have a dedicated, functional laptop that meets the following specifications:
For Windows users:

OS: Windows 7 – 64 bit or better
Processor: Intel Core i3 or better
RAM/Memory: 4GB or higher
Hard Drive: 500GB or higher
For Mac users:

Processor: 2GHz Intel Core i7
Memory: 8GB 1600 MHz DDR3
Start-up Disk Macintosh HD
Graphics Intel HD Graphics 4000 1536MB
Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 5MBPS.
Must have a back-up internet connection of the same speed, if primary connection becomes spotty.
Must have licensed MS Office (PowerPoint, Word, Excel) including Outlook.
NOTE: An online assessment will also be part of the recruitment process.

STATUS: Full Time.

Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The Website Operations Specialist is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 5MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.


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Published at Jul 30, 2018
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