Full-time Email Us Korean Helpdesk Associate

at J-k Network Services in Sta. Rosa, Laguna

Company Profile:
A global Information Technology company specialized in providing technology protection and support services from their world’s premiere telecommunications and retail clients.

Position: KOREAN HELPDESK ASSOCIATE
Industry: Shared Services
Location: Sta. Rosa, Laguna
Salary: P 105,000 gross with relocation assistance and sign on bonus
Work Schedule: Shifting

Benefits:
·13th month pay
·Performance and incentive bonus
·Health card with 3 dependents on Day 1
·Salary increase every year
·Stable career

Requirements:
·Native or Non-native Korean fluent in English
·Bachelor’s degree graduate of any course
·With BPO/ CSR or Technical Background is a plus
·Highly interested with mobile devices/modern technology
·Willing to work in Laguna

Responsibilities:
·Assist customers’ inquiries via call, chat and email.
·Build good relationships and trust with customers
·Accurately provide details and information with the use of right methods and tools.
·Provide resolution to customer’s concerns following the procedures and guidelines.
·Maintain the confidentiality of the customer accounts records.


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Published at Nov 20, 2018
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