Full-time Email Us Japanese Customer Support Specialist - Up To P110,000!

at Jk Network Services in Metro Manila

Company Profile:

It is an Asia Pacific Consulting company that has regional offices in Singapore, Malaysia, Thailand, Hong Kong, Indonesia, Philippines, and China. They are well known in providing support to airline, hospitality, luxury, insurance, banking and technology sectors across the globe.

Position: Japanese Customer Support Specialist
Industry: BPO Company
Type of Account: Hotel and Condo Accommodation
Salary: up to P110,000 ( Negotiable )
Location: Ortigas, Pasig City
Schedule: Shifting Schedule with 2 days off

Benefits:
• Very competitive salary package
• Performance incentive monthly (up to 30%)
• 25% night differential rate
• 15 Vacation Leaves with carry-over
• 15 Sick Leave with conversion
• Health insurance on Day 1 of employment
• Group Life Insurance on Day 1 of employment
• Government contributions
• 13th Month Pay

Requirements:
• Filipino who can speak, read and write Japanese (Level 1-3) with English communication skills (both in written and spoken)
• Open for JLPT Passer / Non passer
• Preferably with minimum of 6 months BPO experience
• Customer Service experience is a big advantage

Responsibilities:
• Responsible to handle customer concerns regarding hotel/condo accommodation through phone calls, chat, and email
• Resolve and escalate issues appropriately
• Research information and give solutions to the customers using available resources
• Responsible in monitoring and controlling the various tasks given


RECRUITMENT PROCESS:

• Initial Interview
• Assessment
• Interview with Filipino Manager
• Client's Interview with Japanese
• Job Offer

Kindly submit your resume to Ms. Prelie through this email nippon.hire@gmail.com / japanesejobs@jp-network-e.com and you may contact us on 09369734028.

You may also contact us to the following:
Mobile: 0936 973 4186 / 09456154082 / 915-849-3035
Landline: (02) 932 0963
Skype: jkrecruit / live:jknetworkjobs
Line:j-k_jpteam

J-K Network Services
https://jkmanpower.jp-network-e.com/

FREE BILINGUAL CAREER CONSULTATION
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Refer your friends and get a referral bonus once they get hired!
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Thank you so much! Apply Now!

We would like to inform you that we have a lot of job openings right now! Kindly see the details below:

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Published at Nov 27, 2018
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