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Full-time Email Us Japanese Service Desk Agents (open Salary)

at Jk Network Services in Metro Cebu
Published at Jan 03, 2019

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Company Profile:

An IT Company that Offers a wide range of software products and services.

Position: Japanese Service Desk Agents
Industry: Japanese IT Company
Location: Cebu City
Salary: Negotiable
Work Schedule: Dayshift

Benefits:
• Pioneering account in Cebu City
• Competitive salary package.
• Career Advancement

Responsibilities:
• Provide service desk service via email, chat and call
• handling the resulting incidents or Service Requests
• diagnose and resolve hardware and software problems that arise as quickly as possible
• Responsible for initial assessment, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.
• collecting information through a customer conversation, accessing support tools, and additional support staff.

Requirements:
• Filipino who can speak Japanese
• Japanese Level 1 or Level 2
• Very good communication skills (verbal & written)
• Can do multitasking
• Service Desk capability (call and email handling skills)
• Knowledgeable in Microsoft Office and Desktop Support
• Experience in Incident and Service Request Management
• Handled Level 1 Technical Support or Service desk (basic customer issues)

RECRUITMENT PROCESS:

• Initial Interview
• Assessment
• Interview with Filipino Manager
• Client's Interview with Japanese
• Job Offer

Kindly submit your resume to Ms. Prelie through this email nippon.hire@gmail.com / japanesejobs@jp-network-e.com and you may contact us on 9369734028

You may also contact us to the following:
Mobile: 0936 973 4186 / 09456154082 / 915-849-3035
Landline: (02) 932 0963
Skype: jkrecruit / live:jknetworkjobs
Line:j-k_jpteam

J-K Network Services
https://jkmanpower.jp-network-e.com/

FREE BILINGUAL CAREER CONSULTATION
https://tinyurl.com/y8lwcykd

Refer your friends and get a referral bonus once they get hired!
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Thank you so much! Apply Now!

We would like to inform you that we have a lot of job openings right now! Kindly see the details below:

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Published at Jan 03, 2019
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