Full-time Email Us 2 Japanese Native Customer Service Representative/ Translator

at J-k Network Manpower Services in Makati City

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Location: Makati City
Salary: 70,000 and above
Languages: Japanese and English
Benefits:

• Free accommodations
• Free meal (buffet)
• Free services (Laundry)

Requirements:

• Native Japanese
• Non-native Japanese (fluency in Japanese)
• Can speak, read and write Japanese
• Has a Bachelor’s degree in any field
• Willing to work in Makati
• Fluent in both oral and written Japanese language a must
• Good command of English language

Responsibilities:

• Takes call from Japanese VIP’s
• Help clients to solve their concerns.
• Translate relevant documents, web content, and other communications into Japanese terms and/or vice-versa.
• Deal directly with customers either by telephone, electronically or face to face and respond promptly to customer inquiries
• Perform customer verifications, process orders, forms, applications and requests of clients
• Assist Japanese VIP located around the world
• Keep records of customer interactions and transactions
• Communicate and coordinate with internal departments
• Follow up on customer interactions


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Published at Jan 23, 2014
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