Full-time Up Ayala Technohub - Customer Care Specialists (voice)

at Ibm Global Process Services in Quezon City



* This job post is already expired.


Responsibilities:
• 24x7 operations but peak will be in the morning shift. Minimal staffing during the night.
• Provide excellent customer service by phone, email or chat for one of the largest accounts in the world.
• Provide value to the customer by being responsible for the provision of service and sales solutions in an effective and efficient manner.
• Transform sales/service inquiries into enhanced customer relationships
• Describe customer channels & products.

Qualifications:
• College graduate of any course.
• Completed at least 2 years of college education, or a 2-year diploma/certificate course.
• Excellent English communication skills.
• High school graduates or those without experience are welcome to apply.
• Proficient in the use of computers and internet applications.
• • Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts.
• Experience in up-selling and cross-selling is an advantage.
• Premium pay is offered to candidates with previous international contact center experience.

WAYS TO APPLY:

Visit our sites right away and get a job immediately!

ORTIGAS CENTER
7/F Hanston Square Building
San Miguel Avenue, Ortigas Center, Pasig City
(near EDSA Shangri-La, Lourdes School, Richmonde Hotel)
_ Monday to Friday from 9am to 5pm

QUEZON CITY - UP Ayala Technohub
IBM Building F, 4th Floor
UP-Ayala TechnoHub, Commonwealth Ave. Diliman (Philcoa Area)
_ Monday to Friday from 9am to 5pm

MAKATI CITY
30th floor PBCOM Tower, Ayala Ave. Rufino Street, Makati City
_Monday to Friday from 9am to 5pm

Or Quickly Apply Online at bit.ly/IBM_eForm
Or send your Resume to manilacareers@dc.ibm.com
Or Call our Recruitment Hotline at +632-3333-IBM (426)

Speed Up Your Employment!

As you begin your job hunt, you must prepare the necessary documents to start your employment with any company:

Social Security Number
Tax Identification Number (if previously employed)
National Bureau of Investigation (NBI) Clearance
Certificate of Employment/Completed Employment Clearance (if previously employed)
Transcript of Records or College Diploma
Birth Certificate
Updated Resume with Photo



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Published at 07-03-2012
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