Wordpress Technical Support

at Doubledot Media (Anywhere)
Published at Jun 19, 2015

We're on the hunt for a WordPress Technical Support consultant with a passion for, and a solid understanding of the Open Source Platform, WordPress. The successful applicant will have at least 2 years commercial experience on WordPress, an understanding of themes/plug-ins and be an enthusiastic follower of current and emerging web technologies focused around WordPress.

A strong understanding of all aspects of WordPress and WordPress hosting is essential, as is an aptitude for bug-fixing and helping customers.

What will you be doing?

You will be providing technical support to customers and suggesting new functionality for our advanced Wordpress Plug-in/Theme, AffiloTheme, and its sister product, AffiloJetpack, including:

Supporting and responding to customer and staff requests on our forum and through our ticket system.
Debugging problems with our theme and filing bug fixes.
Suggesting and proposing solutions to improve our theme.
The work will be ongoing and full-time.

Essential skills and abilities

Wordpress - 3+ years commercial experience
Good knowledge of Wordpress Themes/Plug-ins with it.
Solid understanding of HTML and CSS
Knowledge of shared hosting fundamentals (e.g. user quotas, common limits, good development practice)
An aptitude for bug hunting
Excellent communication, both written and spoken.
This is a great opportunity to really show off your skills and knowledge of WordPress. You'll also get to work in a relaxed, creative environment with a young and amusing team.

If you think you've got the "spark" we're after...and have the skills to match...then we want to hear from you.

Ready to Apply? Please follow these steps very carefully!

Visit www.affilorama.com and make sure we're the type of company you'd be keen to work for.
Create an email for jobs@doubledotmedia.com (Subject: Wordpress Position).
Write a short (but not one-sentence) introduction highlighting your skills and experience with WordPress.
Attach your CV as a PDF and send it!

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Published at Jun 19, 2015
Viewed: 2701 times