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Urgent Hiring! Technical Support Representative (qc Site)

at Dragon Crowne Solutions in Metro Manila
Published at Jun 25, 2015

Primary Responsibilities:

- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.

Minimum Requirements:
- Completed at least two years in college
- With excellent communication skills
- Amenable to work on a shifting schedule
- Willing to be assigned in Quezon City

Benefits:
- HMO coverage
- Account incentives
- Monthly bonuses
- Other incentives

Send your resume to recruitment@dragoncrowne.com, indicate the position you're applying for in the subject line.

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Published at Jun 25, 2015
Viewed: 3867 times