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Full-time Email Us Quality Analyst

at 88db Philippines, Inc. (Anywhere)
Published at Dec 01, 2016

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Key Responsibilities:
Accountable for evaluating calls/emails/contracts and provide feedback, analysis, and recommendations to the training and development team.
Meet evaluation deliverables and performance metrics.
Participate in meetings, call calibrations, and business reviews with the leadership group.
Ensure that high quality standards are applied on associate calls and all the policy requirements are met.

Role Requirements:
Experienced quality auditor with success in providing quality form and structure.
Strong critical thinking and attention to detail.
Effective time management and prioritization.
English fluency. Effective oral and written communication skills.
Great interpersonal skills are required in dealing with diverse population.
Sales background, data analysis and coaching experience are strong assets.
A strong advocate of passion, integrity, and quality of work.

SEND YOUR CVs TO jobs@88db.com.ph

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Published at Dec 01, 2016
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