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Full-time Email Us Spanish It Service Desk Analyst

at J-k Network Services in Metro Manila

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Job Post

A leading IT and business process services firm committed to helping clients succeed.

Position: Spanish IT Service Desk Analyst
Industry: IT/BPO Company
Location: Mckinley, Taguig City
Work Schedule: Shifting Schedule (24/7)
Salary: Negotiable

350,000 HMO Coverage
Share Purchase plan
Provident Fund
Night Differential

Native and Non-Native Spanish
Proficient in written and verbal communication in the English language.
Proficient computer and technical skills.
Solid analytical and problem solving skills.
At least a graduate of Short Course, Vocational, Undergraduate or Bachelors’ degree in any course.
Service Desk/IT Helpdesk experience is a plus but not required
Can start ASAP

Provide technical support to user inquiries such as triage and troubleshooting through call or email
Produce Quality Audit Report regarding weekly calls
Supports Service Request Management and Service Restoration Management
Monitor actions to investigate and resolve incidents and problems in systems and services
Participate in managing the operational development of internal support services

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If you have concerns, you may contact us anytime!
> Email:
> Mobile: 0936-973-4185 / 0922-518-4461
> Landline: (02) 932-0963
> Skype: jkrecruit
> WhatsApp/Viber: 0936-973-4185
> Company website:

Fill up the form and talk to us!

We will be waiting for your application! Thank you so much and have a great day!

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Published at Jul 28, 2018
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