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Full-time Email Us Email Chat Support (non Voice)

at Istaff Solutions in Metro Manila

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Job Description
Resolve customer inquiries via email
Assist with placement of orders, refunds, or exchanges
Provide accurate, valid and complete information by using the right methods/tools
Develop a firm understanding of department policies and procedures
Manage incoming emails
Take the extra mile to go above and beyond to ensure customer happiness
Reports any customer feedback or trends in product or service issues to manager
Complete all tickets assigned to you for the day by the end of your shift

Minimum Qualifications
Good communication skills: verbal and written
Passion for fitness and nutrition is an advantage
Displays ability to adapt/respond to different types of characters
Displays good interpersonal skills and strong sense of empathy
Ability to multi-task, prioritize, and manage time effectively
Amenable to work in a Shifting schedule
Amenable to work in Ortigas Center, Pasig City
Fresh Graduates are encouraged to apply
With or without call center experience
Can start ASAP

Perks and Benefits
Annual Appraisal 
Attendance Performance incentive
Free Lunch or Snacks
Birthday Bash

iStaff Solutions Inc.

iStaff.ph is a growing staff leasing and BPO company with clients coming mainly from the US and Europe. We are engaged in the business of providing clients with highly competent and reliable professionals with skills in programming, Web design and development, graphic design, writing, SEO, customer service and others to assist them in effectively running their online or Web-based businesses in various capacities.

iStaff.ph is always on the search for those highly driven and highly skilled professionals who can become part of our growing talent pool. We are looking out for dedicated and dependable individuals with the right skills and work ethic, able to accomplish tasks and projects even when faced with tight schedules. We are also looking out for the right people who are highly motivated to develop and acquire new skills for career advancement. Are you one of them?


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Published at Aug 09, 2018
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