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Full-time Email Us Team Leader / Team Supervisor - Us Account - Ortigas

at Transec Bpo in Metro Manila

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Job Post

WHY APPLY FOR THIS POSITION?
■ Competitive salary package
■ Fixed schedule and consecutive offs
■ Real work-life balance
■ Great working environment with tight-knit team
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JOB OBJECTIVE
To provide leadership, training, coaching, and support to a team of Client Care Associates in meeting and exceeding performance metrics.
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SKILLS & QUALIFICATIONS
• Minimum of 2 years of experience as Supervisor or equivalent role with experience in the field of customer service.
• Must have handled a US account.
• Bachelors/College Degree in any field.
• Background in auto claims or other types of insurance is a huge plus.
• Strong English communications skills in both speaking and writing.
• Ability to coach and train to maximize performance.
• Willing to work night or graveyard shifts.

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FOR FASTER PROCESSING, PLEASE SEND YOUR UPDATED RESUME TO CAREERS@TRANSECBPO.COM.
► Walk-in candidates are welcome from Mondays to Fridays 10:00 AM to 3:00 PM.


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Published at Nov 06, 2018
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