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Full-time Email Us Customer Support Specialist (willing To Start Immediately)

at Ptr Properties, Inc. in Ortigas, Pasig City

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I. Job Summary
Attends to all buyer’s concern through any means of communication.

II. Specific Funtion

Buyers Concern

Responsible for attending to all clients concern via email, telephone, and cellphone.
Coordinates with concern department and forward reply to clients.
Ensures that all clients concern are answered in timely manner based on the existing customer care policies and procedure.
Constantly communicates with the clients for requirements follow-up.
Ensures that new product offering, new updates and other client related information are cascaded to clients.
Resolves problem by clarifying issues, provide solution based on company standards and escalate unresolved problems to the management.

Sales Documentation

Forwards email regarding lacking requirements of the buyer from Sales Support Assistant
Forwards email of buyer’s submitted requirements to all Sales Admin personnel
Prepares and update buyer’s narrative history.
Coordinates with Sales Support Assistant regarding the documents for signature

Qualifications:


Candidate must possess at least a Bachelor’s/ College Degree in Marketing, Business Administration or any related course
Applicants must be willing to work in Ortigas, Pasig City

Candidates are invited to apply online or walk-in to our office:

Ortigas Office: 18/F Unit 1802 One San Miguel Bldg., San Miguel Ave., corner Shaw Blvd. Ortigas Center, Pasig City


Look for Mr. Renz


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Published at Nov 06, 2018
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