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Full-time Email Us Portuguese Technical Associate

at J-k Network Services in Quezon City

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Looking for a new job opportunity here in the Philippines, this might be the best job for you!

Company Profile: This is an American outsourcing company that provides Information management, customer service management to its clients. Information support is not limited to business support system. The company also handles communications, technology, retail, financial services, government markets and healthcare.

Position: Portuguese Technical Associate
Industry: BPO Company
Location: Quezon City
Salary: Negotiable
Schedule: Shifting

Benefits:

• Performance Bonuses
• Miscellaneous allowance
• HMO
• Provides Training
• Can process working visa for Native Speakers

Requirements:
• Native or Non-Native Portuguese speaker
• Can speak, read and write Portuguese
• At least high school graduate
• Customer Service & Technical support experience is a big advantage
• Amenable to work on shifting schedules and graveyard shifts


Responsibilities:
• Responsible in taking phone call from Portuguese in-store representative
• Gather information for reported technical issues and concern
• Deescalate 60% of excess tickets
• Follow step by step troubleshooting process to resolve issues
• Record information for further investigation of level 2 IT Support
• Manage hardware and software tickets

Be employed in the biggest multinational companies in the Philippines.
Send your resume to: iapplyjk@gmail.com

Contact us for more inquires:
Email: iapplyjk@gmail.com
Contact Number: (+63) 9569636499 / (+63) 9426682269
Skype: jkrecruit / live: jknetwork1
Whatsapp/Viber: (+63) 936 973 4185 / (+63) 9569636499
Company Website: https://jknetwork-jobs.com/
Look for Ms. Alena


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Published at Jan 27, 2019
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