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Full-time Email Us French Technical Support

at J-k Network Services in Quezon City

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Job Post

Looking for a new job opportunity here in the Philippines, this might be the best job for you!

Company Profile: A leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements.

Position: French Technical Support
Industry: BPO Company
Location: Quezon City
Salary: P60, 000 - P80, 000
Schedule: Shifting

Requirements:
• Native or Non-Native French speaker
• Can speak, read and write French
• At least high school graduate
• Customer Service & Technical support experience is a big advantage
• Amenable to work on shifting schedules and graveyard shifts

Responsibilities:
• Responsible in taking phone call from French in-store representative
• Gather information for reported technical issues and concern
• Deescalate 60% of excess tickets
• Follow step by step troubleshooting process to resolve issues
• Record information for further investigation of level 2 IT Support
• Manage hardware and software tickets

Recruitment Process:
• Initial Interview
• Operations Interview
• Language assessment
• Job Offer

Be employed in the biggest multinational companies in the Philippines.
Send your resume to: iapplyjk@gmail.com

Contact us for more inquires:
Email: iapplyjk@gmail.com
Contact Number: (+63) 9569636499 / (+63) 9426682269
Skype: jkrecruit / live: jknetwork1
Whatsapp/Viber: (+63) 936 973 4185 / (+63) 9569636499
Company Website: https://jknetwork-jobs.com/
Look for Ms. Alena


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Published at Feb 10, 2019
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