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Full-time Email Us German Quality Assurance Specialist (e-commerce Platform)

at J-k Network Services (Anywhere)

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Job Post

Position: German Quality Assurance Specialist (E-commerce platform)
Location: Ortigas, Pasig City
Industry: BPO Company
Salary: Negotiable

Benefits:
• HMO
• 13 Month Pay
• Vacation Leaves
• Sick Leave
• Performance Bonus
• Attendance Bonus
• Growth Opportunities and travel abroad
• Sales and other incentives
• Schedule: Shifting Schedule

Requirements:
• Local that can speak, read and write German (B2 Level)
• Native German with permanent residency in the Philippines
• Knowledgeable in Microsoft
• Preferably Bachelor’s Degree Holder
• Preferably with 1-2 years QA experience in BPO Company
• Knowledgeable with MS office and Google application software

Responsibilities:
• Monitor quality of calls and emails
• Responsible in double checking agent performance
• Improve metrics of agents by conducting one on one coaching
• Support team leader in improving member’s performance
• Responsible in preparing weekly and monthly metrics report
• Handle 2 hours of phone calls everyday



CONTACT US: Please send your resume to: multilingualjob@gmail.com
Mobile: 09569636499
Sun/Smart 09426682269
Skype: jkrecruit or live:jknetwork1
Look for: Kristel
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Published at Apr 09, 2019
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