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Full-time Email Us 日本人のバイリンガルテクニカルヘルプデスク (japanese Bilingual Technical Helpdesk)

at J-k Network Services (Anywhere)

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日本人のバイリンガルテクニカルヘルプデスク (Japanese Bilingual technical Helpdesk)

公共施設のROHQ (ROHQ for Publishing House
マカティ (Makati City)
65,000ペソ~85,000ペソ (P 65,000 - P 85,000)

BENEFITS:
• P50,000 Basic, P15,000-P35,000 Language Premium
• 1,500 Php Rice Allowances
• 10:00 PM shift will be given P 3,000 Allowance
• Life insurance once hired
• Health cards for 3 family members if married, 2 family members if single
• 15 days leave, 10 Sick Leaves and 5 Emergency Leaves
• Christmas Break Vacation of 3 days
• 13th Month Pay

ベネフィット
・50,000ペソの基本給と15,000ペソから35,000ペソの言語手当
・食事手当1,500ペソ
・10:00PMのシフトには追加で3000ペソの手当
・雇用後の生命保険
・既婚者に家族3人分、独身には2人分のヘルスカード
・有給15日、病休10日、緊急での休暇5日
・3日間のクリスマス休暇
・日本人へのビザサポート
。13か月Month pay
JOB DETAILS:
Company Profile:
This UK Based publishing company has published the great works of the world’s most famous writers and even serve to royal families. This is the official Publishing house of the Biggest and most prestigious university and research institution in United Kingdom. The Manila office is maintaining the IT system of the head quarter. It operates as ROHQ of the mother company. They are hiring IT people to support the IT systems of all branches located around the world.

会社概要
イギリスをベースとする出版会社で、世界で最も有名で王族にまでサービスを提供しているライターの作品を出版している。イギリスで最も大きく、有名な大学と研究施設である公的な機関です。マニラのオフィスはヘッドクオーターのITシステムを維持しています。親会社のRQHQとして管理しています。世界中にある支店のITシステムのサポートをするために、IT関係者を雇っています。

Requirements:
• Native Japanese who has Permanent VISA in the Philippines (13A)
• Has good English Communication skills
• Has 6 months to 5 years technical Support background
• Degree Holder or non Degree holder as long as the background is really good

応募条件
• フィリピンへの永住ビザがある日本人
• 英語でのコミュニケーションが取れること
• 6か月から5年のテクニカルサポートの経験があること
• 経歴が良ければ大卒者でも大卒でなくも良い

Responsibilities:
• Answer technical Issues from users of global products
• Handle calls from Users of digital products assistance in Japan (Products: home of e books , English Grammar mobile applications, generations of online materials)
• Handle escalations from Customer service team regarding some technical concerns on online dictionary app
• Assist customers in troubleshooting and technical Support
業務内容
• グローバルな製品のユーザーからのテクニカルな問題の答えること
• 日本のデジタルプロダクションアシスタントのユーザーからの電話に対応すること(製品:電子書籍のホーム、英語の文法のモバイルアプリ、オンラインマテリアル

Recruitment Process:
1. Endorsements of resume
2. Resume will be forwarded to UK HR team for screening
3. HR team in the Philippines will invite the candidate for HR Interview
4. Technical Exam will be facilitated
5. Be ready with technical exams
6. Final Interview with Chinese, Korean and Japanese Branch Head to assess the foreign language proficiency

採用プロセす
1.書類の応募
2.UKのHRチームによる選考
3.フィリピンのHRチームによるインタビュー
4.テクニカル試験の準備
5.テクニカル試験の実施
6.中国、韓国、日本の支社とのファイナルインタビューと言語力の確認

APPLY NOW! Contact us on the following:
Globe: 09171741233
Sun : 0932-461-0812
Landline: (02) 245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Email us: nihongojobu@gmail.com
宛先: Ms. Yumi

Visit our website and Facebook page for more Japanese job openings!!
Company Website: http://jkmanpower.jp-network-e.com/
Facebook page: @JKjpnopenings
Instagram:
JKjpnopenings_PH

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We will be waiting for your application! Thank you so much and have a great day!



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Published at Apr 17, 2019
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