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Full-time Email Us 日本人サービスデスクアソシエイト(japanese Service Desk Associate)

at J-k Network Services (Anywhere)

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Job Post

日本人サービスデスクアソシエイト(Japanese Service Desk Associate)

BPO企業(BPO Company)
ケソン(Quezon City)
P 60,000 - P 95,000

BENEFITS:
• HMO worth P150,000 coverage
• Additional performance bonus worth P2,000/month
• Processing of working VISA

福利厚生:
• 15万ペソまでカバーできるHMO
• 月2000ペソのアディショナルボーナス
• Visaサポート
JOB DETAILS:
Company Profile:
This company is a global information technology, consulting and outsourcing company with 170,000+ work service client around the world. They are known for providing innovative delivery of outsourced work to their valued clients and its commitment to sustainability.

会社概要
この会社は、世界の情報技術、コンサルティング、アウトソーシング企業であり、世界中に170,000人以上のワークサービスクライアントと提携しています。 彼らは、評価されているクライアントにアウトソーシングされた仕事の革新的な提供と長期に渡るのコミットメントを提供することで知られています。

Requirements:
• Native Japanese
• At least Sr. High School graduate or 2 years in college
• Preferably with Service Desk/Helpdesk/TSR work experience in a BPO company
• Customer Service experience is a plus
• No age limit required

応募条件
• 日本人であること
• 高卒または2年以上の大学を卒業していること
• BPO企業でのサービスデスク、ヘルプデスク、TSRの勤務経験は優遇
• 年齢制限なし

Responsibilities:
• Answering inquiries via phone, email, Chat and Web
• Ensure accurate documentation of each transaction
• Issuing ticketing number to the customers for the escalation of inquiries
• Record and update the status received by the resolver groups
• Callback the user and confirm resolution (if applicable)

業務内容
• ウェブやチャット、メール、電話でのお問い合わせへの対応
• 各取引の正確なドキュメントの作成
• お問い合わせのエスカレーションのために発券番号を発行するkoto
• リソルバーグループによる解決された状況の更新と記録
• ユーザーへの返答と、解決方法の確認

Recruitment process:
1. HR Interview
2. Operations Interview
3. Japanese Client Interview
4. Language Assessment
5. Job offer

APPLY NOW! Contact us on the following:
Globe: 09171741233
Sun : 0932-461-0812
Landline: (02) 245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Email us: nihongojobu@gmail.com
宛先: Ms. Yumi

Visit our website and Facebook page for more Japanese job openings!!
Company Website: http://jkmanpower.jp-network-e.com/
Facebook page: @JKjpnopenings
Instagram:
JKjpnopenings_PH

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J-K Network Services offers a FREE BILINGUAL CAREER CONSULTATION
Fill up the form and talk to us!
https://docs.google.com/forms/d/17vj1Pa69dHIBcxpLVXvUuWK-NvYYIU2NifpvjImBSSc

We will be waiting for your application! Thank you so much and have a great day!



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Published at Apr 17, 2019
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