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Full-time Email Us "日本人カスタマーサポート(航空会社のアカウント)(japanese Helpdesk (airline Account)

at J-k Network Services (Anywhere)

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"日本人カスタマーサポート(航空会社のアカウント)(Japanese Helpdesk (AIRLINE account)
BPO企業(BPO industry)
タギッグ市 (Taguig City)
80,000~P100,000

BENEFITS:
•HMO
•attendance bonus
•incentives
•annual increase

手当等:
•HMO
•アテンダンスボーナス
•インセンティブ
•毎年昇給
JOB DETAILS:
Company Profile:
The biggest German company in the Philippines, this is the leading global supplier of automotive and industrial technology and of customer goods and building technology. They are operating as a contact center in the Philippines and the leading solution provider across a wide range of different industries in Germany, Philippines, Spain, the Netherlands, France, Argentina, Romania and India.

会社概要:
フィリピン最大のドイツ企業で、自動車、産業技術、カスタマーグッズと建築技術において世界的に一流な会社です。 フィリピンではコンタクトセンターとして営業し、ドイツ、フィリピン、スペイン、オランダ、フランス、アルゼンチン、ルーマニア、インドの幅広い業界の主要ソリューションプロバイダーとして活動しています。

Requirements:
•Native or Non-Native Japanese speaker
•Must be fluent in English
•At least High School graduate in Japan
•Customer Service experience is an advantage

応募要件、資格:
•日本人または日本語が話せる外国人
•英語が流暢に話せること
•少なくとも日本で高校を卒業していること
•カスタマーサービスの経験は優遇

Responsibilities:
•Responsible in handling travel related customer concerns and feedback
•Manage communicating with customers through email
•Attend to phones calls to resolve inquiries and concerns of Japanese customers
•Build strong client relationship and improve customer experience
•Liaising closely with internal departments and external entities for documentary requirements
•Preparation & submission of regular operational related reports
•Submission of necessary docum rents & reports
•Maintaining proper filing system


業務内容:
•旅行関連の顧客の懸念やフィードバックの取り扱いを担当すること
•メールでの顧客とのコミュニケーションを管理すること
•電話で、日本の顧客の問い合わせや心配事の解決にあたること
•クライアントと強い信頼関係を結び、顧客によりよい経験をさせること
•ドキュメンタリー要件のため、内部部門や外部主体としっかりと連絡をとること
•定期的な業務関連レポートの作成や提出
•必要な書類と報告書の提出
•適切なファイリングシステムを維持すること

今すぐご応募ください!弊社への連絡先は以下をご覧ください。

Globe: 0917-174-1233
Sun : 0932-461-0812
Landline: (02) 245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Email us: nihongojobu@gmail.com
宛先: Ms. Yumi

弊社のウェブサイトにはより多くの求人がございますので、是非ご覧ください。
Company Website: http://jkmanpower.jp-network-e.com/
Facebook page: @JKjpnopenings
Instagram:
JKjpnopenings_PH

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あなたのご応募をお待ちしております。ありがとうございました。

#japanese #japanesespeaker #japanesejoboffer #japanesejob #japanesehiring #japanesework #japanesejobsopenings #japanesebilingual #japaneseworkinPhilippines #Philippines #jknetworkservices #jpnopenings
"


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Published at May 12, 2019
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