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Full-time Email Us "日本人のカスタマーアソシエイト( Japanese Customer Associate For Shared Services Of An International Food Company)

at J-k Network Services (Anywhere)

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"日本人のカスタマーアソシエイト( Japanese Customer Associate for Shared Services of an International Food Company)
Shared Services
Bulacan (20 minutes away from SM North Edsa)
80,000ペソから100,000ペソ(P 80,000 – P 100,000)

BENEFITS:
Benefits:
• 14 days vacation leave
• Life insurance
• Pension
• HMO covered all dependents
• Free dental check ups
• Free use of the gym
• Educational support
• Miscellaneous allowance (P10,000)

福利厚生:
• 14日間の休暇
• 生命保険
• 扶養者全てに対する健康保険
• 無料歯科検診
• 無料で使用できるジム
• 教育サポート
• その他の手当 (P10,000)
JOB DETAILS:
Company Profile:
A shared service center. Process Financial Services, Human resources, Service desk, IT support, digital and marketing services.

会社概要:
財務サービス、人材の獲得、サービスデスク、ITサポート、デジタルマーケティングサポートを行うシェアドサービスセンターです。

Requirements:
• Native Japanese
• Excellent analytical skills
• Good English communication skills
• Advanced level in customer service skills
• Knowledge in Employee Services/Financial Services is a big advantage but not required

応募条件
• 日本人であること
• 優れ
• た分析のスキルを持っていること
• 英語での良いコミュニケーションスキルを持っていること
• カスタマーサポートの優れたスキルを持っていること
• 労働サービスの知識、金融サービスの知識は多くなアドバンテージです。

Responsibilities:
• Provide excellent phone and email assistance on various types of Employee queries
• Provide complete resolution to all queries and requests
• Responsible in escalating queries and requests accordingly to the Team Lead and make necessary follow-ups
• Responsible for communicating resolution from higher levels and close cases within the expected turnaround time
• Maintain and continuously enhance expertise and knowledge on all Employee Services/Financial Services processes and policies
• Effectively communicate, provide instructions, and options to customers
• Perform other tasks assigned by the Team Lead or Manager based on business need

業務内容
• 様々なタイプの顧客の要求への優れた電話対応とメールでのアシスタント
• すべての要求や質問への完璧な解決策を与えること
• チームリーダーへの問い合わせや要求のエスカレーションを担当し、必要なフォローアップを行うこと
• 予想される所要時間内に、高いレベルの解決策と、クローズドケースの問題のコミュニケーション解決を担当すること
• すべての労働サービス、金融サービスのプロセスや政策の知識と技量の強化を継続的に維持すること
• 効果的なコミュニケーション、教育、顧客へのオプションを提供すること
• チームリーダーまたはビジネスの要求に基づいき割り振られたその他のタスクを行うこと

RECRUITMENT PROCESS:

OPEN TO APPLICANTS BASED IN JAPAN / OPEN FOR PHONE INTERVIEW

Personality test in English – 15 Minutes
Human Resource Interview
Berlitz exam in Japanese
Supervisor’s interview in English (Filipino)
Manager’s Interview in English (Filipino)
Job offer
Lead processing time: 5 days

今すぐご応募ください!弊社への連絡先は以下をご覧ください。

Globe: 0917-174-1233
Sun : 0932-461-0812
Landline: (02) 245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Email us: nihongojobu@gmail.com
宛先: Ms. Yumi

弊社のウェブサイトにはより多くの求人がございますので、是非ご覧ください。
Company Website: http://jkmanpower.jp-network-e.com/
Facebook page: @JKjpnopenings
Instagram:
JKjpnopenings_PH

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あなたのご応募をお待ちしております。ありがとうございました。

#japanese #japanesespeaker #japanesejoboffer #japanesejob #japanesehiring #japanesework #japanesejobsopenings #japanesebilingual #japaneseworkinPhilippines #Philippines #jknetworkservices #jpnopenings
"


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Published at May 12, 2019
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