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Full-time Email Us "日本人のヘルプデスクサポート(法律のアカウント)(japanese Helpdesk Support,legal Account)

at Jk Network Services (Anywhere)

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Job Post

"日本人のヘルプデスクサポート(法律のアカウント)(Japanese Helpdesk Support,Legal Account)
金融企業(Financial Company)
タギッグ市(Taguig City)
90,000ペソ(スキルと経験により決定)(P90,000,Negotiable)

BENEFITS:
Benefits(ベネフィット)
• HMO(HMO)
• Clothing allowance(衣服の手当)
• Medical allowance(メディカル手当)
JOB DETAILS:
Requirements:
• Native Japanese
• At Least reach the 3rd year college
• Customer service role is advantage but not required
• Willing to work any shift
• Willing to work in Mckinley Hill, Taguig

応募条件
• 日本人であること
• 最低でも三年の大学を卒業していること
• カスタマーサービスの経験は必須ではないが優遇
• どんなシフトでも働けること
• Mckinley Hill, Taguig では働けること

Responsibilities:
• Respond to customer inquiries via phone, email and chat
• May respond to inquiries regarding a specific product or a specific customer
• Inquiries regarding address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc.
• Ensure each customer contact is handled in a manner consistent with the Company’s brand and values to maintain customer satisfaction and retention.
• Identify prospects for additional products and services; send leads to appropriate sales representatives.
• May assist field representatives in account maintenance.
• Log and classify all calls and request for assistance in the call tracking database.
• May include some order processing duties.

業務内容
• チャットやメールや電話での顧客の質問に答えること
• 特別な製品や特別な顧客に関する質問に答えること
• 住所変更やアカウントの変更、アップデート、注文の状況、製品のフィードバック、パスワードアシスタント、請求の質問に答えること
• 各顧客とのコンタクトが会社のマナーに従って扱われること
• 追加の製品、サービスの見込み客を見つけること、リードを適切な担当に送ること
• アカウントのメンテナンスのフィールドの担当のアシストをすること
• コールトラッキングデータベースのアシスタントのためのリクエストと電話の記録と分類
• いくつかのプロセスの業務の担当もあり

Recruitment Process:
1. Phone interview
2. English Exam - It will take an hour, include:
Vocabulary and grammar composition
• Writing Skills in English
• Email composition
3. Hiring Manager Interview
4. Japanese Client Manager
5. Job Offer

今すぐご応募ください!弊社への連絡先は以下をご覧ください。

Globe: 0917-174-1233
Sun : 0932-461-0812
Landline: (02) 245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Email us: nihongojobu@gmail.com
宛先: Ms. Yumi

弊社のウェブサイトにはより多くの求人がございますので、是非ご覧ください。
Company Website: http://jkmanpower.jp-network-e.com/
Facebook page: @JKjpnopenings
Instagram:
JKjpnopenings_PH

今仕事を探しておられないなら、あなたのご友人を紹介していただけませんか?
https://bit.ly/2CR9LNB

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また、J-K Networkは、無料のキャリア相談も実施しています。
https://bit.ly/2GIesex

あなたのご応募をお待ちしております。ありがとうございました。

#japanese #japanesespeaker #japanesejoboffer #japanesejob #japanesehiring #japanesework #japanesejobsopenings #japanesebilingual #japaneseworkinPhilippines #Philippines #jknetworkservices #jpnopenings"


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Published at May 12, 2019
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