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Full-time Email Us German Computer Hardware & Software Helpdesk (alabang)

at J-k Network Services (Anywhere)

BPO Company
Alabang, Muntinlupa City
P 65, 000 – 85, 000

BENEFITS:
• HMO
• 13th month pay
• Insurance
• Retirement
• Sick leave
• Vacation leave
• Government Mandated Benefits
• Work Schedule: Night shift
• Days Off: Saturday – Sunday
JOB DETAILS:
Client Profile: This Company is the BPO operation of a well-known manufacturing company and supplier of engineering materials worldwide.

Requirements:
• Preferably Non-Native German speaker
• Can speak, read and write German
• Proficient in English
• Preferably Bachelor’s degree holder
• IT and Helpdesk background is a BIG Advantage
• Amenable to work in Alabang
• Knowledge in computer hardware, software and network is a plus

Responsibilities:
• Serve as the main point of contact for hardware, software and network issue of the company employees worldwide
• Handle technical concerns and provide solution to reported problem
Escalate issue to second level of support if necessary
• Track records of similar case encountered
• Conduct research and training for end users

Recruitment Process:
• Resume Screening
• Offsite Essay Exam
• HR Interview
• Technical Assessment
• Team Lead Interview
• Manager Interview
• Client Interview
• Job Offer


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Published at Jun 03, 2019
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