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Full-time Email Us French Technical Helpdesk Specialist

at J-k Network Services (Anywhere)

This job post has already expired...

Expired
Job Post

Shared Service
Cavite
P 60, 000 - 70, 000 (Negotiable)

BENEFITS:
• 13th month pay
• HMO
• Sick Leave
• Vacation Leave
• Other Allowances
• Government Mandated benefits
• Can process Working Visa
Schedule: Night Shift
JOB DETAILS:
Company Profile: It is one of the pioneer Multinational company in the industry. Considered in the Fortune 500 Companies that provides service to its clients around the globe.

Account Details: Electrical Voltage Products supporting clients in Canada

Requirements:
• Native or Non-Native French Speakers
• Proficient in both French and English
• Preferably Bachelor’s Degree Holder in Engineering or any related courses
• Fresh graduates are welcome to apply
• 2 years Technical Customer Service background is a plus
• With technical related background is an advantage
• Willing to work in Night Shift

Responsibilities:
• Serve as French Ambassador to its clients via phone, email and chat
• Address clients common technical issues
• Maintain excellence quality in giving customer service
• Providing assistance and usage of some specific softwares
• Ensure to provide navigation for proper application set up

Recruitment Process:
• Initial Interview
• Business Interview
• Technical Interview
• VERSANT Assessment
• Job Offer


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Published at Jun 03, 2019
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