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Full-time Email Us 5 French Customer Care Associates In Taguig City

at J-k Network Services (Anywhere)

BPO Company
Taguig City
P 50,000 - P 65,000

BENEFITS:
• HMO day 1 plus 1 free dependent
• Night Differential Pay: 20%
• Hazard Pay: 100Php/shift
• 13th Month Pay
• 14th Month Pay
• Annual Increase
• Vacation Leaves
• Sick Leave
• Government Mandated benefits (SSS, PhilHeath, Pag-ibig)
• Schedule: Night Shift | Shifting Schedule
JOB DETAILS:
Requirements:
• Native or Non-Native French Speakers
• Proficient in both French and English
• 1-3 years Customer Service background or any related work
• Working knowledge/experience with technical applications for government, corporation, and educational entities would be an advantage
• Willing to work in Night Shift or shifting schedule

Responsibilities:
• Responsible in providing quality of customer service
• Assisting clients with product issues via phone, email and chat
• Assist customers with the implementation and usage of client specific softwares including advising clients on the set up of the software application.
• Provide timely resolution to customers experiencing common technical issues

Recruitment Process:
• Resume Screening
• Initial Interview
• English Test
• Language assessment
• Final Interview
• Job Offer


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Published at Jun 03, 2019
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