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Full-time Email Us Chinese Online Shopping Helpdesk

at J-k Network Services in Metro Manila

Position: Chinese Online Shopping helpdesk
Account: Fashion Online Shopping Account
Type of job: Customer Service
Location: Ortigas, Pasig
Schedule Tuesday to Saturday (3AM-12NN) (5AM-2PM) (6AM-4PM)
Industry: BPO Company
Salary: P 80,000 to P 90,000 (100K max)
Benefits: HMO and 13th Month Pay
Other benefits too such as allowances and incentives

REQUIREMENTS:

•Native Chinese
•Can speak English well
•Excellent English is required
•Can make Email and answer calls in Chinese and English
•Has Customer Service Background
•Has experience working experience in BPO companies
•No work experience required

DUTIES:

1.Answer inquiries from online buyers
2.Handle email, Calls and chat from Customers
3.Mostly Email and chat is being support by this Account
MOST COMMON INQUIRIES THAT HELPDESK SHOULD ASSIST:

•How to order
•What are the new arrivals
•What is the shipping terms
•How much is the shipping
•Free return service inquiries
•Payment Terms for items
•How to buy gift cards and amount

RECRUITMENT PROCESS:

Registration
Prepare script for the following questions. The company will ask you to record your answer thru a laptop.
Initial Interview
Final Interview
Job Offer

APPLY NOW! Contact us
Mobile numbers: 09178139678
Email us: mandarinjobs.ph@gmail.com
Skype: live:mandarinjobs
WeChat: Jknetworkofficial
Website: http://jkmanpower.jp-network-e.com
Look for Ms. Yuki

Visit our website for more Mandarin job openings!!
http://jkmanpower.jp-network-e.com/


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Published at Jun 04, 2019
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