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Full-time Email Us Japanese Service Desk In Quezon City – P 95k

at J-k Network Services in Metro Manila

Company Profile:
This company is a global information technology, consulting and outsourcing company with 170,000+ work service client around the world. They are known for providing innovative delivery of outsourced work to their valued clients and its commitment to sustainability.

Position : Japanese Service Desk Associate
Industry: BPO Company
Salary: P 60,000-P 95,000
Schedule: Shifting Schedule
Location: Quezon City
Benefits:
• HMO through Intellicare worth P150,000 coverage
• Additional performance bonus worth P2,000/month
• Processing of working VISA

Responsibilities:
• Answering inquiries via phone, email, Chat and Web
• Ensure accurate documentation of each transaction
• Issuing ticketing number to the customers for the escalation of inquiries
• Record and update the status received by the resolver groups
• Callback the user and confirm resolution (if applicable)

Requirements:
• Native Japanese
• At least Sr. High School graduate or 2 years in college
• Preferably with Service Desk/Helpdesk/TSR work experience in a BPO company
• Customer Service experience is a plus
• No age limit required

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How to Apply:
• Please send your updated resume to Ms. Amika through this email japanese.hrcareers@gmail.com
• Contact us:
Globe: (+ 63) 917-174-1233
Sun: (+63) 932-461-0812
Landline: (02) 245-2829
(Skype ID): live:jknetworkjobs
(LINE ID): j-k_jpteam
Don’t forget to refer your friends! We give referral bonus for every successful hire.
We also give FREE BILINGUAL CAREER CONSULTATION! Please check the link below:
https://goo.gl/T6P2Tq


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Published at Jun 06, 2019
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