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Full-time Email Us Urgent: Bahasa Indonesian Medical Complaints Associate

at J-k Network Services (Anywhere)

BENEFITS:
•Government mandated benefits
•Sick leave
•Vacation leave
•Allowances
•HMO with dependents covered upon regularization
•Free shuttle service
•Performance Bonus

RESPONSIBILITIES:
•Receive inbound Customer calls and email communications and address in a professional and friendly manner.
•Provide first level support in troubleshooting customer complaints
•Ensure all inquiries and complaints are actioned as per procedures.
•Filing of all medical events and reported malfunctions within the required timeframe.
•Perform other duties as assigned by supervisor

REQUIREMENTS:
•Proficient in speaking, reading and writing Bahasa Indonesian
•Very good English communication skills
•Preferably Bachelor Degree Holder
•Diploma in Biomedical Equipment Services, Medical Transcription, Healthcare Services, Nursing, Medical Engineering discipline is REQUIRED.
•1 year working experience in Medical field is required
•Willing to work in shifting schedule
•Can start ASAP


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Published at Jun 08, 2019
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