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Full-time Email Us New: Hindi Medical Complaints Associate - Taguig

at J-k Network Services (Anywhere)

BENEFITS:
•FREE Visa Processing
•Government mandated benefits
•Sick leave
•Vacation leave
•Allowances
•HMO with dependents covered upon regularization
•Free shuttle service
•Performance Bonus

RESPONSIBILITIES:
•Responsible in complaint investigation and reporting
•Manages communication and follow-up of critical complaints.
•Receive inbound Customer calls and email communications and address in a professional and friendly manner.
•Ensure all inquiries and complaints are actioned as per procedures.
•Filing of all medical events and reportable malfunctions within the required time frame.
•Perform other duties as assigned.

REQUIREMENTS:
•Proficient in speaking, reading and writing Hindi
•Can speak the four South Indian Languages (Telugu, Tamil, Kannada and Malayalam)
•Very good English communication skills
•Preferably Bachelor Degree Holder
•Preferably with diploma in Biomedical Equipment Services, Medical Transcription, Healthcare Services, Nursing, Medical Engineering discipline
•2-3 years’ experience in the same field is required
•Willing to work in shifting schedule
•Can start ASAP

RECRUITMENT PROCESS:
•Paper Screening
•Initial interview
•Client screening
•Behavioral Assessment
•Final Interview
•Job OFFER


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Published at Jun 08, 2019
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