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Full-time Email Us Australian Medical Helpdesk Associate Taguig City

at J-k Network Services (Anywhere)

POSITION: Australian Medical Helpdesk Associate
INDUSTRY: Pharmaceutical / BioTechnology
SALARY: Highly Negotiable
LOCATION: BGC, Taguig City

Benefits:
• FREE Visa Processing
• Government mandated benefits
• Sick leave
• Vacation leave
• Allowances
• HMO with dependents covered upon regularization
• Free shuttle service
• Performance Bonus

Schedule: Open for shifting schedule (Dayshift / Midshift)

RESPONSIBILITIES:
• Receive inbound Customer calls and email communications and address in a professional and friendly manner.

• Provide first level support in troubleshooting customer complaints
• Ensure all inquiries and complaints are actioned as per procedures.
• Filing of all medical events and reportable malfunctions within the required timeframe.

• Perform other duties as assigned by supervisor
REQUIREMENTS:

• Very good English communication skills
• Preferably Bachelor Degree Holder
• Diploma in Biomedical Equipment Services, Medical Transcription, Healthcare Services, Nursing, Medical Engineering discipline is REQUIRED.
• 1 year working experience in Medical field is required
• Willing to work in shifting schedule
• Can start ASAP


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Published at Jun 08, 2019
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