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Full-time Email Us Mandarin Post Sales Supervisor P130,000 Makati City

at J-k Network Services in Metro Manila

Position: Mandarin Post Sales Supervisor
Location: Makati City
Schedule: 10AM to 7PM (Fixed Weekends Off)
Industry: IT/Online Gaming Company
Salary: P80,000- P130,000 NET
Benefits: Company will discuss

REQUIREMENTS:
Required to live in Manila, Philippines
Required language(s): English and Chinese (Mandarin) both written and oral
Bachelor’s degree in marketing, business administration, economics, or in any other related business discipline.
At least 1-year experience in Online Gaming Industry
Experience in Sales, Post Sales, Accounts or Marketing from B2B or B2C Gaming Industry
Prior experience in a management field, preferably customer relationship management

DUTIES:
Train, motivate, and lead after sales teams to achieve set objectives and targets
Maintain contact with clients to obtain customer feedback regarding product/service quality
Build and establish good work relationship with clients to facilitate increased patronage and revenue
Organize promotional and marketing campaigns to create awareness and product publicity
Supervise the operations of after sales teams to ensure set targets are met
Develop and implement strategies effective for ensuring a satisfied clientele and increased returns
Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards
Develop and optimize support and service processes, tools, and systems
Conduct price and contract negotiations with clients to establish contract details and attain profit margin
Oversee all post-sales services provided to clients to ensure customer satisfaction
Maintain an up-to-date knowledge of job operations by conducting research and participating in educational programs
Provide periodic reports to management on all after sales activities
Ensure compliance with all general and company policies when carrying out job duties.

RECRUITMENT PROCESS:
Paper Screening
Initial Interview
2nd Interview
Final Interview
Job Offer


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Published at Jun 09, 2019
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