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Full-time Email Us Thai Software Consultant (php90,000-110,000)

at J-k Network Services (Anywhere)

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Job Post

BPO Company
Quezon City
PHP90,000 - 110,000

BENEFITS:
•HMO
•Miscellaneous Allowance
•Free Training
•Performance Incentives
•Transportation Allowance
•Perks and Events
•Sick Leaves
•Vacation Leaves
JOB DETAILS:
Company Profile: This is an American outsourcing company that provides Information management, customer service management to its clients. The company also handles communications, technology, retail, financial services, government markets, healthcare, tourism, media and communications and automotive industries.

Schedule: Shifting

Responsibilities:
•Provide 1st and 2nd tier user support and troubleshooting
•Identify, enter, resolve, and or escalate support tickets, issues, and questions from Thai Speaking client
•Gather information for reported technical issues and concern with regards to the company platform
•Provide excellent customer service

Requirements:
• Native Thai
• Can speak, read and write Thai
• With Excellent English proficiency skills
• Background in IT and translation is a big advantage
• Must be willing to work in Quezon City
• Can start ASAP

Recruitment Process:
• Resume Screening
• English HR Interview
• Assessments:
Essay writing (Question in English and Answer in English then translate to the answer to Thai language)
Advance Spelling Exam
Technical Exam
• Operations Interview
• Mock Call Assessment
• Client Interview
• Language Assessment
• Job Offer


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Published at Jun 09, 2019
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