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Full-time Email Us Japanese Healthcare Account Specialist | Day Shift In Taguig

at J-k Network Services in Metro Manila
Published at Jun 20, 2019

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Job Post

Company Profile:
This Healthcare Company is originated in America. They are expert when it comes to Nutrition, pharmaceuticals, and diagnostic.

Position: Japanese Healthcare Account Specialist
Industry: Healthcare Company
Salary: Negotiable
Location: Taguig
Schedule: Dayshift, Mid Shift

Benefits:
• Free shuttle services
• HMO and Life Insurance
• Sick leave, Vacation leave
• Dental Insurance
• Seminars and online resources about health related topic
• Fitness events
• Retirement Plans
• Recreation And Sports Activities

Responsibilities
• Handle phone, email and chats professionally and friendly matter
• Provide first level support in troubleshooting customer concern across the designated product range by analysing customer problems and asking the appropriate questions to support resolution.
• Documenting concern and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy of the records.
• Communication of concern investigation conclusions to customers through written reports and phone conversations.
• Resolve and address any concern or inquiries within the target timelines described within the key performance indicators for individuals, the team and the company.
• To continually evaluate and identify opportunities to drive process improvements that positively impact team performance and customer experience.

Requirements:
• Native Japanese
• Familiar in Microsoft Word, Excel, Power point
• Preferably Graduates but open for Undergraduates with good background
• Preferably with 2 years above experience in handling concern in healthcare
• With good communication skills in English

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How to Apply:
• Please send your updated resume to Ms. Amika through this email japanese.hrcareers@gmail.com
• Contact us:
Globe: (+ 63) 917-174-1233
Sun: (+63) 932-461-0812
Landline: (02) 245-2829
(Skype ID): live:jknetworkjobs
(LINE ID): j-k_jpteam
Don’t forget to refer your friends! We give referral bonus for every successful hire.
We also give FREE BILINGUAL CAREER CONSULTATION! Please check the link below: https://goo.gl/T6P2Tq

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