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Full-time Email Us Bilingual Player Support Agent - Chinese And English

at Aspiree Inc. in Metro Manila

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Job Post

Job Description
Duties and responsibilities

Candidate should be fluent in Simplified Chinese
· Good English communication skills both spoken and written
· Deliver timely, accurate and respectful answers to customers’ questions and issues
· Utilize the internal ticketing system to log all requests and activities
· Take ownership of Player Support incidents and work to successfully resolve them
· Escalate issues as needed
· Other duties assigned
What we can offer

Possible early regularization
· HMO coverage
· Workers Insurance
· SL and VL upon regularization
· Salary is negotiable
Skills required

College level
· Excellent written communication
· Preferably with customer service experience in a BPO setting
· Ability to quickly learn customer service based tools and techniques
· Gaming background is a plus
· Amenable to work on shifting schedule


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Published at Jul 03, 2019
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