Qa Specialists- Cebu
at
Emerio Philippines Inc.
in Metro Manila
Published at Jul 03, 2019
This job post has already expired.
Jobs posted 60 days ago are considered expired.
Jobs posted 60 days ago are considered expired.
• Registered nurse with Baccalaureate in Nursing or higher
• Active license as Registered Nurse in the US and Philippines
• At least 6 months of related clinical work experience
• QA experience preferable
• Expert on related clinical work experience, client techniques and processes
• Knowledgeable in MS Office applications especially Word, PowerPoint and Excel
• Willing to work in BGC, Taguig
Position Summary:
The Quality Assurance (QA) Specialist ensures accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work processes that further improves clinical operations standards.
Roles & Responsibilities
• Performs quality audits, validates results and communicates recommendation among responsible departments.
• Participates in design, review, and amendment of QA monitoring tools and guides.
• Creates QA reports and provides data to Quality Assurance leadership.
• Uses quality monitoring data management system to track and document performances.
• Monitors client grievances & commendations and collaborates with responsible personnel for appropriate responses
• Participates in customer and client programs to identify their needs and expectations
• Identifies trends and provides coaching summaries to program leaders
• Coordinates and attends QA calibration sessions and other QA improvement activities
• Other quality assurance tasks as required
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Published at Jul 03, 2019
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