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Full-time Email Us Qa Specialists- Cebu

at Emerio Philippines Inc. in Metro Manila

Qualifications
• Registered nurse with Baccalaureate in Nursing or higher
• Active license as Registered Nurse in the US and Philippines
• At least 6 months of related clinical work experience
• QA experience preferable
• Expert on related clinical work experience, client techniques and processes
• Knowledgeable in MS Office applications especially Word, PowerPoint and Excel
• Willing to work in Cebu

Position Summary:
The Quality Assurance (QA) Specialist ensures accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work processes that further improves clinical operations standards.

Roles & Responsibilities
• Performs quality audits, validates results and communicates recommendation among responsible departments.
• Participates in design, review, and amendment of QA monitoring tools and guides.
• Creates QA reports and provides data to Quality Assurance leadership.
• Uses quality monitoring data management system to track and document performances.
• Monitors client grievances & commendations and collaborates with responsible personnel for appropriate responses
• Participates in customer and client programs to identify their needs and expectations
• Identifies trends and provides coaching summaries to program leaders
• Coordinates and attends QA calibration sessions and other QA improvement activities
• Other quality assurance tasks as required


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Published at Jul 03, 2019
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