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Full-time Email Us Customer Service Associate

at Transec Bpo Solutions (Anywhere)

This job post has already expired...

Job Post

◘ 70% non-voice and 30% voice work
◘ Competitive salary package and incentives
◘ Non-toxic yet fulfilling account
◘ Fixed schedule & weekends off
◘ Real work-life balance

Provide customer service support via phone (outbound) and email related to insurance claims.
• Be actively involved in the onboarding process of auto claims and coordinate with all parties involved.
• Work hand-in-hand with internal team, insurers and other parties via email or phone (outbound).
• Ensure all interactions made with clients, insurers and other affiliates are logged into the system.

• Must have 2 - 3 years work experience in customer service; handling a US account.
• Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
• Good speaking skills in English.
• Background in auto claims, other types of insurance or knowledge in cars are a plus.
• Willing to work night or graveyard shifts

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Published at Jul 05, 2019
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