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Full-time Email Us Job: Thai Automotive Technical Support Executive

at J-k Network Services (Anywhere)

Shared Industry
Taguig City
Negotiable
English, Thai

BENEFITS:
• FREE Visa Processing
• Statutory benefits
• Life and accident insurance
• Allowances
• HMO
• Medical reimbursement inclusive of dental and optical
• Vacation Leaves
• Sick Leave

JOB DETAILS:
Company Profile: One of the world’s largest suppliers of automotive components. The company also manufactures industrial products such as drives and controls in addition to building products like power tools and security systems. They are operating as a contact center in the Philippines and the leading solution provider across a wide range of different industries in Philippines, Spain, the Netherlands, France, Argentina, Romania and India.

RESPONSIBILITIES:
• Responsible in handling customer concerns and feedback
• Manage communicating with customers through email
• Attend to phone calls to resolve inquiries and concerns of Thai customers
• Build strong client relationships and improve customer experience
• Liaising closely with internal departments and external entities for documentary requirements
• Keep the customer updated of case status and resolution times
• Submission of necessary documents & reports
• Maintaining proper filing system

REQUIREMENTS:
• Native or Non-Native Thai
• Can speak, read and write Thai language
• Must be fluent in English
• Customer Service and Automotive experience is an advantage
• Can start ASAP
• Willing to work in BGC, Taguig City


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Published at Jul 11, 2019
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