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Full-time Email Us Orientation Specialist

at Cocolife in Makati
Published at Jul 15, 2019

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Job Summary: Responsible for conducting efficient and effective benefit orientation to corporate clients and brokers, provides immediate customer service and improve orientation processes to meet client’s expectations.
a. Facilitates all orientation schedules as requested by the Account Executives.
b. Submits orientation report to Supervisor and Account Executives and relay all client concerns and issues to concerned units.
c. Conducts product knowledge orientation to newly hired Account Executives and Account Assistant.
d. Ensure effective benefit orientation to corporate clients, brokers and agents.
e. Address all concerns raised during orientation and relay all client concerns/issues to
concerned units. Provide immediate feedback within 24 hrs to all concerns raised during the
orientation.
f. Establishes and maintains contacts with existing clients, agents and brokers to enhance value and promote efficient customer servicing.

Work Schedule: Mon-Fri, 8AM-5PM

Job Specification:
- ACADEMIC BACKGROUND
College degree, any Business Course but preferably BS Nursing
- WORK EXPERIENCE
Experience in sales in Healthcare/Group Medical Insurance and Customer Service
- COMPETENCIES AND SKILLS
With above average written and verbal communication skills
Excellent presentation skills
Willing to travel

Required Manpower: 2-Makati/NCR (preferably Male applicants only)

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Published at Jul 15, 2019
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